You can check the message log at any time to see what data is being passed to or from Sovos.
Finding the message log
- Go to Sovos Legacy > Legacy Tax > Message Log.
- Click the View link on the record you want to check.
- On the Sovos Message Log screen, you can view the data passed to Sovos and returned to NetSuite.
Message log fields
Field |
Description |
|
Date Created |
date and time of tax calculation transaction |
|
Inactive |
unchecked by default |
|
Message Type |
values = "CalcTax" or "Committed" |
|
Request String |
data sent to Sovos |
|
Response String |
data received from Sovos |
|
Full Order |
all order fields for troubleshooting purposes |
|
TWE_DOC_Num |
tax calculation transaction ID |
|
TWE_ID |
link to the order or invoice transaction |
|
Response Code |
message code |
|
IsError |
checked if an error is generated |
|
IsAuditable |
checked for an invoice calculation, unchecked for an order or preview calculation |
|
IsCommitted |
checked if Message Type = "Committed" |
|
TransactionType |
order or invoice type |