- Go to Transactions > Sales > Enter Sales Orders.
- In the Customer field, select a customer from the dropdown menu.
- In the Items tab, select an item with on hand availability from the Item dropdown menu, then click Add.
- Enter the Quantity, Price (if not already filled in), and Tax Code.
- Click Calculate Tax.
- Make sure that the tax calculation appears in the Summary box and that all the lines are automatically updated to reflect the correct Tax Code value.
- Click Save.
- Select the Tax Details tab and make sure the tax lines are all correct.
Begin troubleshooting or contact Sovos for support if any of the following things happen:
- The tax calculation does not appear in the Summary box.
- The line does not update to reflect the correct tax code.
- The Tax Detail tab does not show the correct rate breakdown.