This article applies to invoices, credit memos, vendor bills, and vendor credits.
To cancel a saved posting transaction in NetSuite, you can delete or void the transaction as long as it’s in a pending state in Global Tax Determination (GTD). If you try to delete or void a transaction that has already been audited, you’ll experience an error.
Deleting the transaction will remove the transaction record from NetSuite. Voiding the transaction sets all values in the transaction to zero. In both cases, the transaction will be deleted from GTD.
Once a transaction is voided, it can’t be edited. If you try to edit a voided transaction and click Save or Preview Tax, you’ll experience an error.
To delete or void a transaction, follow these steps:
- Go to Transactions > Sales > Create Invoices > List.
- Select the transaction.
- Click Void or click the Actions dropdown menu and select Delete.