How to create a credit memo from an invoice in NetSuite SuiteTax

This article is for NetSuite SuiteTax users only. If you have NetSuite Legacy Tax, read this article for help with creating a credit memo.

To create a credit memo from an invoice, first, create an invoice, then follow these steps.

1. Go to Transactions > Sales > Create Invoices > List.
2. Click View in the row of the invoice you want to create a credit memo from.
   
   
   
   
3. Click Credit to open the Credit Memo screen. Information will be carried over from the invoice.
4. In the Items tab, you can edit the Quantity and Amount if necessary.
   
   
   
   
5. Click the Apply sub-tab and select Apply to credit the entire invoice.
   
   
   
   
6. After making the adjustments, click Preview Tax.
7. You can check the total tax amount in the Summary box.
   
   
   
   
8. Go to the Tax Details tab if you want to check the individual tax lines.
   
   
   
   
9. Click Save.